As users and consumers of "four computers and one brain" regulated electrical appliances, they should consider how to assist in the proper disposal of old electrical appliances that need to be disposed of.Through the measures of the Waste Electrical and Electronic Products Producer Responsibility Program, it is possible to promote the proper recycling of waste electrical appliances and turn waste into materials, thereby reducing the environmental impact of related products after use.

Waste electrical and electronic products processing and recycling

The removal service provided by the company.Only for new orders on and after August 2018, 8 (requests must be made within 1 days after ordering):

When ordering goods at the store, our colleagues will remind the customer to register the removal service arrangement.

For regulated electrical appliances purchased through Centralfield in online stores or other online platforms, please follow the prompts to select the appropriate removal arrangement.If you need us to arrange recycling services (only for new orders), please also fill in the following removal service selection record form / Link toexceptOld service selection record Goolge form.

Note: If the customer does not request the removal service within the time limit when purchasing the regulated electrical appliance, it can be used laterClick hereContact by yourself"European Environmental Protection (Hong Kong) Co., Ltd."Arrange for recycling. You can also visit the website of the Environmental Protection Department's Waste Electrical Appliances Project Or the recycling hotline (2676 8888) for other proper recycling channels and more information.

Starting from August 2018, 8, the amount of recycling levy levied on each registered supplier for the purchase of regulated electrical appliances is as follows:


Removal Service Terms

1. Applicable conditions:
Customers who purchase from the company the regulated electrical appliances specified in the Product Environmental Responsibility Ordinance, including air conditioners, washing machines, refrigerators, televisions, computers, printers, scanners and monitors, can request to arrange for free removal and removal Purchase used electrical appliances of the same type and quantity (must be of the same kind of controlled electrical appliances Note 1)

2. Removal location:
Applicable to any premises in Hong Kong

3. Selection period:
(a) Customers can sign the "Removal Service Selection Record" at the time of purchase; or
(b) Call 3/send an email to (Buy at store) within 23870272 days after the transaction [email protected]) / (Buy online[email protected]) Please indicate the invoice number and make a request to the company. If the removal service is overdue, it will be handled.

4. Removal service time:
(a) Under normal circumstances, 3 working days must be reserved for arranging the removal service
(b) On the date specified by the customer, go to the place specified by the customer to remove the old parts
(c) Closed on Sundays and public holidays

5. Matters needing attention:
(a) The removal service is handled separately from the delivery and installation service. The old parts waiting to be removed can be removed earlier as needed, or stored in the removal location for a short time, and then removed later. Customers can arrange with the staff
(b) Once received, old items will not be returned
(c) Old parts must be placed independently, separated from any device, connection system, or obstructed storage location
(d) If the old part has serious sanitation problems (for example, there are rancid residues, cockroaches, ants), the staff has the right to refuse to remove the old part, and consumers will no longer enjoy free removal services
(e) If the customer needs to change the agreed place or time of the removal service, please call to notify us within at least 2 working days
(f) In case of Black Rainstorm Warning/Tropical Cyclone Warning Signal No. XNUMX or above, the removal service will be suspended and another arrangement will be made
(g) At the agreed removal time, due to traffic or weather conditions, or other factors, there are delays, suspensions or reschedules, the company will not bear any responsibility
(h) The personal data of customers and contacts are only used for the removal service. The company will abide by the "Personal Data (Privacy) Ordinance" (Chapter 486 of the Laws of Hong Kong)deal with
(i) In case of any dispute, the company reserves the right of final decision.


Note 1:
Air conditioners: Including stand-alone and split air conditioners, which are air-cooled or air-heated (or both), and their rated cooling capacity does not exceed 7.5 kW (ie 3 HP).
Washing machine: Its rated washing capacity does not exceed 10 kg.
Refrigerator: Its total volume does not exceed 500 liters.
TV: The size of its display screen does not exceed 100 inches (measured at a diagonal angle).
Computers: Including personal computers, desktop computers, tablet computers, laptop computers and notebook computers.
Printer: Its weight does not exceed 30 kg; if it is used as a photocopier, fax machine or scanner at the same time, it is still regarded as a printer.
Scanner: Its weight does not exceed 30 kg.
Display: Does not have the function of storing electronic data or calculations; the size of its display screen is within 5.5 inches to 100 inches (measured at a diagonal angle).

Customers can also visit the Environmental Protection Department's Waste Electrical Appliances Program website or the recycling hotline (2676 8888) for other proper recycling channels and more information.

Removal Service Terms and Conditions

1. Applicable conditions:
Customers who purchase regulated electrical appliances, including air conditioners, washing machines and refrigerators, as specified in the Producer Eco-Responsibility Ordinance, can request free removal service for the same type and quantity of used electrical appliances (only applicable to the same type of regulated electrical appliances “Note 1”).

2. Location:
Any premises in Hong Kong.

3. When to make request:
(a) When a customer signs the Record of Choice of Removal Service; or
(b) Customers can request removal service by calling us at 23870272 / fill the online form within 3 days after the transaction. Late request will be deemed as no requests for the removal service.

4. Timing of the removal service
(a) Under normal circumstances, 3 working days are required for arranging the removal service.
(b) The old items at the customers' designated locations will be removed on the date specified by the customers.
(c) No removal service is available on Sundays and public holidays.

5. Remarks:
(a) The removal service may be different from the delivery and installation service. The old items pending removal can be removed in advance or placed temporarily at the premises for collection later as appropriate. Customers can contact us for arrangement.
(b) The old items will not be returned once collected.
(c) The old items must stand-alone and be freed from other connections or obstacles.
(d) If the old items have serious hygiene issues eg rancid foods, presence of cockroaches and ants, etc.), our staff will have the right not to remove such items, and there will be no more free removal service for the customers.
(e) Customers shall give no less than 2 working days' notice in respect of any request for change of delivery time, date and/or place.
(f) In the event of a Black Rainstorm Warning / Tropical Cyclone Warning Signal No. 8 or above, the removal service will be suspended and rescheduled.
(g) The company shall not be liable for any delay, suspension or rescheduling due to traffic or adverse weather conditions or other factors.
(h) All personal data are for the purpose of arranging removal service for the old items
only and the company shall comply fully with the obligations and requirements of the Personal Data (Privacy) Ordinance (Cap. 486).
(i) In case of any disputes, the decision of the company shall be final.


Notes 1
Air conditioners – including single package type and split type air conditioners, air-cooled or air heated (or both), with a rated cooling capacity not exceeding 7.5 kilowatts (3HP).
Washing machines – with a rated washing capacity not exceeding 10 kg.
Refrigerators – with a total storage volume not exceeding 500 liters.
Televisions – the size of its display screen not exceeding 100 inches (measured diagonally)
Computers – generally including personal computer, desktop computer, tablet computer, laptop computer and notebook computer.
Printers – not exceeding 30 kg in weight; one that can be used as a photocopier, facsimile transmitter or scanner is nevertheless regarded as a printer.
Scanners – not exceeding 30 kg.
Monitors – not having the function of storing electronic data or computing, the size of the display screen is not smaller than 5.5 inches (measured diagonally) but not exceeding 100 inches (measured diagonally).

Customers can also browse the website of WEEE (Environmental Protection Department) or Collection Hotline (2676 8888) for other appropriate recycling
methods and more information.


In order to arrange recycling services more efficiently, we commissioned"European Environmental Protection (Hong Kong) Co., Ltd."Carry out the recycling of waste electrical and electronic products.

In addition to our customers who can register waste electrical and electronic products when they purchase new regulated electrical products, if we do not choose to remove the old service customers, old customers or the public at that time,You can personally contact "European Green Insurance" to arrange recycling of waste electrical and electronic products at any time. 

The main electrical appliances recycled by the service include: TV sets, air conditioners, refrigerators, washing machines, computers and related equipment such as screens, printers and scanners.Individual citizens who want to donate their electrical appliances, please call the "European Green Insurance" recycling and donation hotline: 2676-8888 to arrange.

ThroughEuropean Green Insurance website Fill out the online form to submit the recycling application, "European Green Insurance" will contact the applicant within three working days to confirm the recycling arrangement.Send the electrical appliances to their regional recycling center by yourself.

``European Green Insurance'' regional recycling center:

  1. Area 2, G/F, 3 San Po Street, Sheung Shui, New Territories
  2. G/F, Run Shing Building, 77 Hung To Road, Kwun Tong, Kowloon
  3. G/F, Block A, Po Chai Industrial Building, 28 Wong Chuk Hang Road, Hong Kong (Entrance of Heung Yeh Road)
  4. G/F, Block B, Kwai Fung Industrial Building, 9-15 Kwai Cheong Road, Kwai Chung, New Territories
  5. Room A&B, Ground Floor, Wah Hing Industrial Building, 2-6 Ma Kok Street, Tsuen Wan, New Territories

The recovered electrical waste will be sent to WEEE PARK in Tuen Mun for proper disposal.A certain amount of still operable electrical waste will be repaired and donated to families and people in need for reuse.

Other proper recycling methods

Green in the district-each green in the district project will receive the used four computers and one brain, and forward them to proper recyclers for disposal.Please refer to the details of the Lvzai District projectClick hereSee.

Waste electrical appliances recycling trucks-The recycling trucks will visit 18 districts in Hong Kong on weekends in turn to provide the public with a service for recycling used four computers and one brain. For details, pleaseClick here.

In addition to general removal services, we strongly encourage everyone to donate old computers and computer accessories that are still working to those in need.

Computer and Communication Products Recycling Program (Environmental Protection Department)

Now we are going to put the old电脑Recycling and reuse is much easier than ever.The computer recycling program funded by the industry and assisted by the Environmental Protection Department and environmental groups provides recycling services in many places throughout Hong Kong.Your participation is very important to protect the environment and can benefit more people in need.Think twice before disposing of your old computer. Find a nearby recycling .

Public Recycling Points Before sending old computers and communication products to the recycling points, please call the recycling points first.If you have any enquiries about the "Computer and Communication Products Recycling Program", please call the support platform hotline: 5575 4068.

Program details

Recyclable items
The Computer and Communication Products Recycling Program accepts the following items:
Desktop computer
, Displays (including cathode ray tubes and liquid crystal displays, printers, scanners
Other computer products, such as keyboards, external storage, mice, earphones and amplifiers, etc.
Communication products, such as mobile phones, home phones, pagers, routers, etc.

Caritas Computer Factory

The "Caritas Computer Workshop" established by the Social Welfare Department in XNUMX is to provide computer hardware and software training courses and job training for low-educated young people receiving CSSA.As part of the training, all trainees are required to participate in voluntary work, repair and upgrade old computers, and give them to non-profit organizations or poor families.

Since XNUMX, it has been funded by the Environmental Protection Department to establish a computer recycling program. While reducing computer waste, it can also transfer reusable computers to those in need, so that more people can benefit.Computers that are not suitable for reuse will be disassembled and sorted according to the instructions of the Environmental Protection Department, and sold to recyclers for recycling, and all income will be used as subsidies for the activities.

In addition, with the high unemployment rate, the computer regeneration program has created employment opportunities for young people. Over the years, many young people have successfully obtained employment.

Caritas Computer Workshop (Computer Recycling) Address: G/F, Block B, Kowloon Bay Comprehensive Recycling Center, 11 Cheung Yip Street, Kowloon Bay
Working hours: Monday to Saturday: 9:30am-5pm (Lunch time: 12:30pm-2pm)
Sunday: closed
Donation Hotline: 2716 6875
Online donation form